Whether you have a question about your order, need help choosing a brand, or just want to confirm shipping details – our support team is ready. Cigaret operates from our central warehouse in the heart of Ontario, shipping directly to you with speed and care.
Get in touch
📧 Email: lazy@cigaret.ca
💬 Live chat: Click the chat icon in the corner (available during business hours)
Visit our warehouse
Please note: our Bala location is a shipping & logistics centre, not a retail store. Visits by appointment only.
📍 2250 Muskoka Rd 38, Bala, ON P0C 1A0, Canada
Why contact us?
Fast responses to order & delivery questions
Assistance with bulk purchases & product inquiries
Reliable support – because every customer matters
We ship from local Canadian inventory – no cross‑border delays, no unexpected duties. Just honest cigarettes, fair prices, and real people behind the screen.
Let’s talk. We’re listening. 👋